What We Are
The Animal Emergency & Urgent Care (AEUC) is a 24-hour auxiliary veterinary facility. We are here for emergency and urgent care needs when your regular veterinary hospital is not open. We are also available anytime day or night for emergencies or urgent care when your regular veterinarian is not able to see you right away. Transporting a pet to AEUC may involve a longer drive than to your neighborhood veterinary hospital, but we will strive to minimize the stress of going to an unfamiliar facility as much as possible.
We have temporarily changed our hours of operation. Starting September 7th,2020 we will not be open 24 hours, 7 days a week.
We will be closed during daytime hours Wednesdays and Thursdays. Our operational hours will be as follows:
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Closed 8am reopening at 5:30pm
Thursday: Closed 8am reopening at 5:30
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
** We will be open 24 hours on Holidays ** (Thanksgiving, Christmas, New Years)
Please call us from the parking lot once you have arrived so we may give you specific instructions on checking your pet in, and our protocols for getting your pet in the hospital for triage. Due to Covid-19 we are asking our clients to wear a mask upon entering our facility. ** We have been experiencing LONG wait times as we have been inundated with patients needing to be seen, please be patient.
If you are in need of veterinary services during our hours of closure please call your regular veterinarian.
Please call us at (661) 322-6019 before bringing your pet in so that we may be better prepared to help you and your pet when you arrive. If indicated, we will suggest immediate first aid measures, and then give you specific directions to our facility.
We do not offer non-emergency services such as vaccinations, spaying, neutering, or fracture repair. In most cases you will be referred to us by your regular veterinary hospital.
Our Primary Goal
We provide intensive care facilities for patients that are critically ill or injured. Some of the emergency situations we encounter are: injuries associated with bone fractures, pets hit by cars, snakebites, seizures, poisonings, burns, electrocutions, near-drownings, shock, heat stroke, heart or breathing failure, bleeding, vomiting, diarrhea, and inability to pass urine.
Immediate medical and surgical care is provided to save life, however we do not engage in complete bone and fracture repair; this service will be provided by your regular veterinarian. Our services also provide prompt relief from other mishaps or ailments that may not be life threatening, but are painful or a cause for concern on the part of the pet owner.
Most veterinary hospitals refer emergency calls to us in the evenings, and on weekends & holidays. They may also send you to us for further treatment and observation overnight when they are closed.
On many occasions, the AEUC experiences a rash of emergencies. Our admitting staff triages all incoming patients and identifies those that have a life threatening condition. Those patients are immediately taken in and lifesaving measures are promptly initiated. In these situations, less critical cases may be asked to wait. We will examine all pets presented to us in as short a time as possible. Your patience and understanding are appreciated.
Caring for Your Pet After Discharge
You will receive specific discharge instructions when you check out with your pet. Please follow them carefully. If you have questions concerning your pets discharge instructions or medication instructions, please call us at: (661) 322-6019.
We stress that proper follow-up care is of great importance to the successful outcome of all cases. Even when an office visit to your veterinarian is not immediately called for, we suggest you call their office the morning following your visit to the AEUC. If you do not have a veterinarian, please consult the Bakersfield Area Veterinary Hospitals map available in our reception area.
Extended Care for Your Pet
Although some pets may be released to go home within a few hours of admission, many will be referred back to your regular veterinary hospital the next day for continued hospitalization, treatment, and tests. Your pets medical records will be faxed to your regular veterinary hospital, or to the hospital of your choice.
Transferring Your Pet
Please don't worry about the trip to your veterinarian with your pet. Our nursing staff will help you to your car with your pet and your regular veterinarians staff will assist you when you arrive at their facility. We will also contact your veterinarian prior to your arrival there, either by fax or phone call, so they can be expecting you and your pet.